Your guide to finding help for all Stingray products and services.
To provide you with the most accurate information, our support resources are organized by product.
Please select the product you need help with below to access its dedicated Help Center, where you'll find detailed FAQs and troubleshooting guides.
Find Support by Product
For questions about our music app, web player, and TV channels.
For help with karaoke machines, app subscriptions, and product registration.
For help with our karaoke tv app, subscriptions, in-car troubleshooting.
For support with our library of concert films and music documentaries.
For assistance with our relaxation, sleep, and meditation music service.
For help with our mobile gaming and learning applications.
Stingray Classica, Stingray DJAZZ, and other concert TV channels
You can find all the information you need here. Please note that our online schedule refreshes every day. It happens from time to time that there is a glitch in our programming software so you might see some sync issues. Is this happens, here are some articles that could help you:
Why does the scheduling grid does not match what I see on the screen?
Ambient channels