If you received a Stingray promotional code, use the redemption link that matches the service included with your offer:
Your promo code is valid only for the service specified in your offer. If you are unsure which link to use, check the email or message that included your code.
How to redeem your code
- Open the redemption link for your service.
- Create a Stingray account or sign in to an existing account.
- Enter your promo code exactly as provided.
- Follow the instructions to complete the redemption.
- Sign in to the applicable app or device using the same account.
Singing Machine customers
After redeeming your code, use the same Stingray account to sign in directly on your Singing Machine. This ensures that your promotional access is associated with the correct account.
Qello Concerts customers
After redeeming your code, sign in to Qello Concerts using the same Stingray account used during redemption.
Please note that a Qello Concerts Gift Certificate or other subscriptions purchased through other providers (such as Stingray, Apple, Roku, Amazon, or Google) are not compatible with the Qello Concerts app on LG or Samsung TVs.
Having trouble redeeming your code?
- Confirm that you are using the correct service link.
- Check that the code was entered exactly as provided, including hyphens.
- Make sure you are using the account associated with the redemption.
- If the code still does not work, contact Customer Support and include the service name and error message.